Refund policy

Return and Refund Policy

At myseamstress, we are committed to providing high-quality products and customer satisfaction. If you are not completely satisfied with your purchase, we are happy to offer a return and refund under the following conditions:

  1. Eligibility for Return:

    • Items must be returned in their original condition, unused, and with all packaging intact.
    • The product must not show signs of wear or damage that would affect its resale value.
    • Returns must be initiated within 7 days of receipt of the item.

  2. Refund Process:

    • If the returned item meets the above criteria, we will issue a full refund for the purchase price.
    • The refund will be processed to the original payment method used at the time of purchase.

  3. Return Shipping:

    • The buyer is responsible for covering the return shipping costs. We recommend using a trackable shipping service to ensure the safe return of the item.
    • We are not responsible for items lost or damaged during return shipping.

  4. Non-Refundable Items:

    • Certain items may not be eligible for return if they are used, installed, or modified, or if they do not meet the above conditions.

If you have any questions or need assistance with your return, please feel free to contact our customer service team.

Thank you for shopping with us!